Our Commitment to Your Privacy

Effective Date: August 11, 2025

At Klypexarqosent Holdings Ltd, we prioritize safeguarding your personal information in line with South Africa’s Protection of Personal Information Act (POPIA) and other relevant regulations. This Privacy Policy outlines how we collect, use, store, and protect your data when you engage with our piattaforma di trading and financial trading tools.

1. Data We Collect

We may gather the following types of information when you use our online trading platform:

Contact Details: Your name, email, phone number, and other information you provide during registration, form submissions, or when contacting us.
Verification Data: Documents like ID, bank details, or proof of address needed to meet FSCA compliance for secure transactions on our piattaforma di trading.
Interaction Data: Details about how you use our website, such as IP address, device type, browser, and pages visited.
Cookie Data: Information collected through cookies to enhance your experience and analyze performance. Visit our Cookies Policy for more details.

2. How We Use Your Data

Your information helps us:

Deliver and enhance our online trading platform and services.
Verify identities to comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
Respond to your inquiries or manage your account and transactions.
Send promotional updates or newsletters, only with your consent.
Analyze usage to improve the functionality of our financial trading tools.

3. Legal Grounds for Data Processing

We process your data based on:

Your explicit consent (e.g., for promotional emails).
The need to fulfill our contract with you (e.g., providing access to our piattaforma di trading).
Legal obligations, such as those set by the FSCA.
Our legitimate interests, like improving our online trading platform or preventing fraud, while respecting your rights.

4. Sharing Your Data

We may share your information with:

The FSCA or other regulators to meet legal requirements.
Trusted service providers, like payment processors or IT support, bound by confidentiality agreements.
Authorities when required by law or to protect our rights.

We never sell or rent your data for marketing purposes.

5. Data Protection Measures

We use robust safeguards, like encryption and access restrictions, to secure your data on our financial trading tools. While we strive to protect your information, no system is entirely risk-free.

6. Your Data Rights

Under POPIA, you can:

Access the data we hold about you.
Correct inaccurate or incomplete information.
Request data deletion, subject to legal obligations.
Object to or limit certain data processing.
Withdraw consent for specific uses, where applicable.

7. Data Storage Duration

We keep your data only as long as needed for the purposes described or as required by law, such as retaining financial records for seven years under South African regulations.

8. Cross-Border Data Transfers

Your data may be processed outside South Africa, such as by our service providers. We ensure these transfers comply with POPIA and are protected by appropriate safeguards.

9. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted here with a new effective date. Continued use of our online trading platform indicates acceptance of changes.

10. Contact Us

Have questions about our data practices or this policy? Reach out to our friendly team:

Email: support@klypexarqosent.com
Phone: +27 79 146 9083
Address: Corner Maude and 5th Street, Sandton, Johannesburg, Gauteng 2196, South Africa